Support
Please take a moment to pick from the support options below so we can best meet your needs quickly and successfully. If you don’t see an option below that fits your needs, contact us and we’ll get you connected with a support team member.
Support for printers, copiers, networking, print quality, toner, supplies and other device-related issues.
Submit a Service Request
1.888.374.8151 option 1
Customer Portal
*Registration required.
Live help is available Monday through Friday, 8:00 AM – 5:00 PM, Central Time.
Order Supplies
Communicate changes to your fleet (move, add, remove devices)
To request changes to your equipment fleet, fill out the following form. Changes will be processed within 3 business days, we will contact you should we have any questions or need additional information.
Fleet Change Request Form
Submit Meter Readings
mbm-meters@xerox.com
Recycle Toner
We’ve partnered with Recycle Responsible to offer customers free shipping to recycle used ink and toner cartridges. Fill out the form below to have boxes and prepaid UPS return labels mailed to you.
Download Print Drivers
Choose a device manufacturer below to search and download drivers.
Login to Live Remote Assistance
Please contact our Help Desk team first to schedule a session.
Goto Assist
Support for document management, workflow, electronic forms and automated data capture software.