Support

Please take a moment to pick from the support options below so we can best meet your needs quickly and successfully. If you don’t see an option below that fits your needs, contact us and we’ll get you connected with a support team member.

Copier/Printer Support

Support for printers, copiers, networking, print quality, toner, supplies and other device-related issues.

Submit a Service Request

Service Request Form

1.888.374.8151 option 1

Customer Portal
*Registration required.

Live help is available Monday through Friday, 8:00 AM – 5:00 PM, Central Time.

Order Supplies

1.888.374.8151 option 2

mbm-supplies@xerox.com

Customer Portal
*Registration required.

Communicate changes to your fleet (move, add, remove devices)

To request changes to your equipment fleet, fill out the following form. Changes will be processed within 3 business days, we will contact you should we have any questions or need additional information.
Fleet Change Request Form

Submit Meter Readings

mbm-meters@xerox.com

Recycle Toner

We’ve partnered with Recycle Responsible to offer customers free shipping to recycle used ink and toner cartridges. Fill out the form below to have boxes and prepaid UPS return labels mailed to you.

Recycle Responsible: Request Shipping Box and Label

Download Print Drivers

Choose a device manufacturer below to search and download drivers.

Login to Live Remote Assistance

Please contact our Help Desk team first to schedule a session.
Goto Assist

Software Support

Support for document management, workflow, electronic forms and automated data capture software.

Open a Software Support Ticket

Software Support Ticket Form

1.888.374.8151 option 1

Customer Portal
*Registration required.